Shipping policy
At Framed Greetings, each order is prepared with care and intention. Many of our items are made to order, customized, or produced in limited quantities.
Processing Time
Orders are typically processed within 3–7 business days.
Custom or personalized items may require additional time. Estimated timelines will be shared when applicable.
Shipping Time
Once shipped, orders generally arrive within 3–5 business days, depending on the shipping method selected and carrier delays beyond our control.
Shipping Carriers
We ship using USPS, UPS, and FedEx, selecting the best option for your order.
Shipping Rates
Shipping costs are calculated at checkout based on item size, weight, and destination. Promotional free shipping offers may apply during select events.
Tracking
Tracking information will be provided once your order ships.
Shipping Address Responsibility
Please ensure your shipping address is accurate at checkout. Framed Greetings is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery so we can assist.
Questions
For shipping questions, contact us at awashphotosales@framedgreetings.com or through our website contact form.